FAQS

YOU ASKED

What is Hajj and Umrah?

Hajj is the pilgrimage to Mecca, a mandatory religious duty for Muslims, while Umrah is a non-mandatory pilgrimage with fewer rituals

How do I book Hajj or Umrah packages?

Browse our website, select your desired package, and follow the booking instructions.

When is the best time to perform Umrah?

Umrah can be performed at any time of the year, but it’s highly recommended during the month of Ramadan.

What documents are required for booking?

Valid passport, proof of relationship for family bookings, and necessary vaccination certificates.

Can I customize my Hajj or Umrah package?

Yes, we offer customizable packages to suit your preferences and budget.

Is accommodation close to the holy sites guaranteed?

We prioritize accommodations near the holy sites, but availability may vary based on package and demand.

Are flights included in the packages?

Yes, most packages include round-trip flights. Check the details of each package for specifics.

What is the cancellation policy?

Refer to our terms and conditions for detailed information on cancellation policies.

Are meals provided in the packages?

Yes, most packages include meals. Check the package details for specific meal inclusions.

Is transportation provided during the pilgrimage?

Yes, transportation is typically included in our packages for transfers between cities and holy sites.

Can I perform Umrah on behalf of someone else?

Yes, it’s possible to perform Umrah on behalf of someone else (Tawaf al-Umrah).

What health precautions should I take?

Ensure you have necessary vaccinations, carry prescribed medications, and follow health guidelines provided by authorities.